ISSUES IN INFORMATION SYSTEMS

2002

Volume III

 

 

CONTENTS

 

CHARACTER RECOGNITION USING A SELF-ADAPTIVE TRAINING                       1

Shamsuddin Ahmed                              United Arab Emirates University

 

PROJECT-BASED ACTION LEARNING IN TECHNOLOGY-ENHANCED                    
MBA PROGRAMS: THE OHIO UNIVERSITY MBA WITHOUT BOUNDARIES         8

EXPERIENCE                                                                                                                            

Ziad Akir                                              Ohio University

Thom Luce                                           Ohio University

 

WEB SITE USABILITY STUDY A CASE EXAMPLE OF BUTLER COUNTY               15
COMMUNITY COLLEGE

Azad Ali                                               Butler County Community College

 

SELECTED FACTORS IN STUDENT EVALUATION OF ETHICAL                             22
AND LEGAL ACTIVITIES RELATED TO COMPUTER USAGE

Richard Aukerman                                Texas A & M University at Kingsville

Dennis L. Mott                                     Oklahoma State University

 

FACTORS INFLUENCING THE ADOPTION AND IMPLEMENTATION OF             28

ORGANIZATIONAL INTRANETS

Deepinder S. Bajwa                             Western Washington University

Steven C. Ross                                     Western Washington University

 

AN INITIAL STUDY OF THE LEARNING ORGANIZATION MODEL FOR               35

EVALUATING INFORMATION TECHNOLOGY-BASED PROCESS

IMPROVEMENT PROJECT POTENTIAL

William Barnett                                     University of Louisiana-Monroe

M. K. Raja                                           University of Texas at Arlington

 

A CONCEPTUAL MODELING APPROACH TO BUSINESS PROCESS                        42

REENGINEERING

Meral Binbasioglu                                 Hofstra University

 

 

Are You Solving the Right Problem?  A Study of Packaged                49

Software Implementation

Dr. Meral Binbasioglu                           Hofstra University

Dr. Elaine Winston                                Hofstra University

 

CONSUMER’S RANKING OF CRITERIA FOR SELECTION OF A PRIMARY          56
CARE PHYSICIAN

E. Sonny Butler                                    Georgia Southern University

Teresa McGlone                                   Eastern Kentucky University

 

ATTENTION TO DETAIL: A NEGLECTED IT SKILL?                                                   63

James J. Cappel                                   Central Michigan University

Benny Varghese                                   Central Michigan University

 

LEARNING PARTNERSHIPS IN ON-LINE INSTRUCTION:  EXPLORING               70

THE POSSIBILTIES                                                                                                                 

James J. Cappel                                   Central Michigan University

Jonathan M. Ahlbrand                          Michigan Virtual University

 

ARE STUDENT INTERNET USE POLICIES EFFECTIVE?                                             76

Dr. Carl J. Case                                   St. Bonaventure University

Darwin L. King                                     St. Bonaventure University

 

 

EMPLOYEE INTERNET USE POLICY: AN EXAMINATION OF PERCEIVED           82

EFFECTIVENESS

Dr. Carl J. Case                                   St. Bonaventure University

Dr. Kimberly S. Young                         St. Bonaventure University

 

A CIS RETENTION SYSTEM MODEL TO ASSIST PROGRAM PLANNING             89

Kuan C. Chen                                      Purdue University Calumet

Susan E. Conners                                 Purdue University Calumet

 

E-GOVERNMENT ISSUES AND PRACTICES                                                                  95

Edward T. Chen                                   University of Massachusetts Lowell

 

AN ANALYSIS OF E-COMMERCE STRATEGY USED BY INTERNET                     102

TRAVEL SITES

Kuo Lane Chen                                    University of Southern Mississippi

Huei Lee                                              Eastern Michigan University

Cynthia C. Barnes                                Lamar University

 

XML WEB TECHNOLOGIES                                                                                            109

Chakib Chraibi                                     Barry University

 

IMPROVING THE LEARNING EFFECTIVENESS OF MANAGEMENT                   116

INFORMATION SYSTEMS COURSE WITH COOPERATIVE LEARNING:

LESSONS OF EMPIRICAL STUDY

Ta-Tao Chuang                                    Gonzaga University

Kazuo Nakatani                                   Florida Gulf Coast University

 

IT SOLUTIONS FOR NETWORK SECURITY                                                                 123

Mel Damodaran                                   University of Houston-Victoria

 

E-GOVERNMENT DEFINED: AN OVERVIEW OF THE NEXT BIG                          130

INFORMATION TECHNOLOGY CHALLENGE

Andrea DeBenedictis                            Florida Gulf Coast University

Whitney Howell                                    Florida Gulf Coast University

Robert Figueroa                                   Florida Gulf Coast University

Roy A. Boggs                                       Florida Gulf Coast University

 

A CONCEPTUAL FRAMEWORK FOR HYBRID DISTANCE DELIVERY FOR        137

INFORMATION SYSTEM PROGRAMS

Terry Dennis                                         Dakota State University

Omar El-Gayar                                     Dakota State University

Zehai Zhou                                           Dakota State University

 

ANTECEDENTS OF INTERNET USE AMONG BRAZILIAN INFORMATION        144

SYSTEMS STUDENTS

Donaldo S. Dias                                   Universidade Federal do Rio de Janeiro

Sandra Regina H. Mariano                    Universidade Federal Fluminense

Roberto P. Vasques                             Universidade Estacio de Sá

 

Developing a Measurement Instrument for Discerning                  151

Consumers’ E-Commerce Purchase Perceptions

Thomas W. Dillon                                 James Madison University

Harry Reif                                            James Madison University

 

EXECUTIVE INFORMATION SYSTEMS USE IN ORGANIZATIONAL                    158

CONTEXTS:  UNDERSTANDING THE USER BEHAVIOR

George Ditsa                                        University of Wollongong

 

PERFORMANCE IN A HAPTIC ENVIRONMENT                                                        165

Michael V. Doran                                 University of South Alabama

William Owen                                       University of South Alabama

Brian Holbert                                        University of South Alabama

 

HOW SAFE IS E-MAIL: ITS PRIVACY CONCERNS                                                     172

Sudesh M. Duggal                                Northern Kentucky University

 

LEARNING SYSTEMS AND THEIR APPLICATIONS: FUTURE OF                          179

STRATEGIC EXPERT SYSTEM

Sudesh M. Duggal                                Northern Kentucky University

Rahul Chhabra                                      Northern Kentucky University

 

SUPPORT FOR COMPUTER USERS: CONCEPT DEVELOPMENT AND                 186

MEASUREMENT

Mary Helen Fagan                                University of Texas at Tyler

Barbara Ross Wooldridge                    Tampa University

Stern Neill                                            University of Washington

 

E-COMMERCE TAXES: TWO MORE YEARS TO DECIDE                                        193

Jeanette D. Francis                               Lynn University

 

THE ELECTRONIC COMMERCE CHALLENGE IN CHINA’S ECONOMIC            200

DEVELOPMENT

Yuanzong Fu                                        Utah State University   

Jeffrey J. Johnson                                 Utah State University

 

WIRELESS NETWORKING                                                                                               207

Edward Garza                                      Texas A&M University – Kingsville

Charles Alworth                                   Texas A&M University – Kingsville

Jack D. Shorter                                    Texas A&M University – Kingsville

 

WEARABLE COMPUTERS                                                                                                215

David Gibson                                       Texas A&M University – Kingsville

Herman Jackson                                   Texas A&M University – Kingsville

Jack D. Shorter                                    Texas A&M University – Kingsville

 

EVALUATION OF NHS INFORMATION SYSTEMS STRATEGY:                              222

EXPLORING THE ASP MODEL

Matthew W. Guah                                Brunel University

Wendy L. Currie                                  Brunel University

 

USER PERSONNEL FACTORS THAT INFLUENCE Information System      229

Development SUCCESS

Douglas Havelka                                  Miami University

 

DESIGNING ONLINE LESSONS FOR WEB-BASED COURSE DELIVERY              236

Roger L. Hayen                                    Central Michigan University

 

 

IN SEARCH OF THE TYPICAL IS PROGRAM                                                               243

Lynn R. Heinrichs                                 Western Carolina University

Debasish Banerjee                                Western Carolina University

 

 

PREPARING STUDENTS FOR A CHANGING WORLD:  A FRESHMAN                 250

SEMINAR EXPERIENCe                 

Lynn R. Heinrichs                                 Western Carolina University

Rita Noel                                              Western Carolina University

 

INTERNET SECURITY                                                                                                       257

Cecilia B. Henry                                   Texas A&M University – Kingsville

Richard Aukerman                                Texas A&M University – Kingsville

Jack D. Shorter                                    Texas A&M University – Kingsville

 

AN EMERGING FRAMEWORK FOR OCCIDENTAL-ORIENTAL                            264

INFORMATION SOCIETY LAW

Thomas S. E. Hilton                              Utah State University

Qingshan Zhou                                     Peking University

Jeffrey J. Johnson                                 Utah State University

 

CONTROVERSIES IN DIGITAL SOUND RENDERING                                              269     

Thomas Hilton                                      Utah State University

Chet Barney                                         Utah State University

Hoon Choi                                           Dong Shin University

Gi-Taek Hur                                         Dong Shin University

 

A Comparison of the Computer Skills of Business Students           275     

Versus Those of Incoming Freshmen

Monica C. Holmes                               Central Michigan University

Susan Switzer                                       Central Michigan University

Nancy Csapo                                       Central Michigan University

 

LEARNING OUTCOMES IN SYSTEMS ANALYSIS AND DESIGN                            282

COURSES

Monica C. Holmes                               Central Michigan University

Elizabeth Kemm                                   Central Michigan University

Susan Yager                                         Southern Illinois University at Edwardsville

 

SURVEY OF TECHNOLOGY SKILLS OF INCOMING FRESHMEN                          288

Monica C. Holmes                               Central Michigan University

Nancy Csapo                                       Central Michigan University

 

MANUAL CODING VERSUS WIZARDS: EXAMING THE EFFECTS OF                  295     

USER INTERACTION ON MARKUP LANGUAGE PERFORMANCE AND
 SATISFACTION

Jeffrey Hsu                                           Fairleigh Dickinson University

 

NEW DEVELOPMENTS IN DATA MINING: A Review of the Key                    302     

Data Mining Technologies and Applications for the 21st

Century

Jeffrey Hsu                                           Fairleigh Dickinson University

 

M-EDUCATION:  MOBILE COMPUTING enters THE CLASSROOM                  309

Christopher G. Jones                            Weber State University

David W. Johnson                                Utah Valley State College

S. Jeff Cold                                          Utah Valley State College

 

ISSUES WITH STANDARDIZATION OF SOFTWARE DEVELOPMENT IN             316

PHARMACEUTICAL  DATA MANAGEMENT

Mustafa Kamal                                     Central Missouri State University

James Spruell                                       Central Missouri State University

 

THE ROLE OF SAP IN CHINA’S INFORMATIONIZATION PROCESS                     321

Diana Kao                                            University of Windsor

Peiji Shao                                             U. of Electronic Science and Technology of China

 

UNDERSTANDING CORPORATE IS SOPHISTICATION: AN                                    327

EXPLORATORY INVESTigaton

Deepak Khazanchi                               University of Nebraska at Omaha

 

Virtual Link configuration for the Backbone                                       334

augmentation in an Internet Link-state Routing Domain

Dohoon Kim                                        Kyung Hee University

 

A Method for Acquiring and Representing Personal                         341     

Knowledge in the Organization

Frederick G. Kohun                             Robert Morris University

Robert J Skovira                                  Robert Morris University

 

A PROACTIVE APPROACH TO VIRTUAL EDUCATION:                                           348

INCORPORATING STUDENT PERCEPTIONS

Anil Kumar                                           Central Michigan University

Poonam Kumar                                    Saginaw Valley State University

 

 

LESSONS FROM BUILDING AN ACADEMIC-INDUSTRY                                         355

PARTNERSHIP CONSORTIUM: A FRAMEWORK FOR DEVELOPMENT

Anil Kumar                                           Central Michigan University

Robert Horton                                      The University of Wisconsin-Whitewater

David Munro                                        The University of Wisconsin-Whitewater

George Sargent                                    The University of Wisconsin-Whitewater

 

JOB SATISFACTION AMONG PERMANENT AND CONTRACTUAL                      362     

INFORMATION TECHNOLOGY WORKERS

Mohan Prem Kumar                             Temple University

 

A SYSTEMATIC APPROACH TO THE DEVELOPMENT OF A DISTANT                 367

EDUCATION INTERNET-BASED FOUNDATION COURSE IN MIS

James E. LaBarre                                 University of Wisconsin-Eau Claire

 

Integrating Accessibility into the Information Systems               373

Curriculum

Jonathan Lazar                                     Towson University

 

E-Commerce Model Dynamics                                                                             380

Seung C. Lee                                       University of Minnesota at Duluth

 

COMPUTER LITERACY OF STUDENTS IN SLOVENIA (IMPROVEMENTS          387

AND COMPARISON)

Dušan Lesjak                                       University of Maribor

Vasja Vehovar                                     University of Ljubljana

Cene Bavec                                          College of Management in Koper

Viktorija Sulčič                                     DOBA Maribor

 

EFFECTS OF GROUP DECISION SUPPORT SYSTEMS                                               394

Juncai Li                                               Central Michigan University

Roger L. Hayen                                    Central Michigan University

 

WIRELESS TECHNOLOGY INFRASTCTURE AND DECISIONS                               401

Binshan Lin                                           Louisiana State University in Shreveport

 

THE MBA WITHOUT BOUNDARIES - CONTINUOUS IMPROVEMENT                407

IN AN ON-LINE MBA PROGRAM WITH A DIFFERENCE

Thom Luce                                           Ohio University

 

INTEGRATION OF ERP IN THE BUSINESS CURRICULUM                                     413

Ronald MacKinnon                              Georgia Southern University

 

 

USING DSS FOR MARKETING DECISION-MAKING:  THE MDSS                         420

Randy Malec                                        Central Michigan University

Roger L. Hayen                                    Central Michigan University

 

 

Towards a Structured Methodology for e-Business                          427

Applications Development: Applying the Zachman

Framework to e-Business

Richard V. McCarthy                           Quinnipiac University

Jay E. Aronson                                     The University of Georgia

 

A Simulation-Based Approach to the Development of                        434

Compensation Models for Distance Learning
Donald R. Moscato                              Iona College

 

User Interface Driven System Design                                                            441

Stevan Mrdalj                                       Eastern Michigan University

Vladan Jovanovic                                 Georgia Southern University

 

MANAGING THE IMPACT OF CULTURAL FACTORS IN THE                                 448     

DEVELOPMENT OF GLOBAL DECISION SUPPORT SYSTEMS

David Munro                                        University of Wisconsin – Whitewater

Choton Basu                                        University of Wisconsin – Whitewater

Anil Kumar                                           Central Michigan University

George Sargent                                    University of Wisconsin – Whitewater

 

AN INFORMATION SYSTEM TO REMEDY THE ISLANDS-OF-                               455

INFORMATION DILEMMA FOR A GIANT GREETING CARD MAKER

Yousif  Mustafa                                    Central Missouri State University

Nicholas Lappe                                    Central Missouri State University

Neil Loethen                                         Central Missouri State University

Sabrina Sanders                                   Central Missouri State University

Eric Steen                                             Central Missouri State University

 

CONCERNS ABOUT SERVQUAL’S UNDERLYING DIMENSIONS                          462

Mark A. Myerscough                           Illinois State University

 

AN INFORMATION SYSTEM PROFESSIONAL’S PERSPECTIVE ON                     469

DATABASES

S. Nataraj                                            Texas A&M University-Corpus Christi

A.K. Mukherjee                                   University of W. Florida

R.J. Meier                                            Fort Hays State University

 

 

An Online Business in Nicaragua: The Challenges That                     476

Threaten the Opportunity

Rodrigo Obando                                  Fairfield University

Winston Tellis                                       Fairfield University

 

 

The impact of REFORMS IN the telecommunication sector             483

and its effects on latin america

Heberto J. Ochoa-Morales                   University Of New Mexico-Gallup Campus

 

Enhancing Database Integrity And Process Automation                 490

Through Smart Triggers

David H. Olsen                                     Utah State University

Olga Yatsenko                                       Utah State University

Nicole Forsgren Meek                            Utah State University

 

ENHANCING INTEGRITY BY INTEGRATING BUSINESS RULES,                          497

TRIGGERS, AND ACTIVE DATABASE TECHNIQUES

David H. Olsen                                     Utah State University

Olga Yatsenko                                       Utah State University

                                                           

Closing the Gap:  Requirement of a Conceptual model                     504

Resmi Pillai                                           Monash University

Bala Srinivasan                                     Monash University

 

THE SEMANTIC WEB:  AN EMERGING INFORMATION TECHNOLOGY            510

Lissa F. Pollacia                                   Northwestern State University

Claude Simpson                                   Southeastern Oklahoma State University

 

AN ACTIVE WATERMARKING SYSTEM                                                                      515

Alexander P. Pons                                University of Miami

Hassan Aljifri                                        University of Miami

 

DESIGNING, DEVELOPING, TEACHING AN E-COMMERCE WEB                        522

DESIGN CLASS

Jean A. Pratt                                        Utah State University

 

DATABASE SECURITY MECHANISMS AND IMPLEMENTATIONS                       529

Manying Qiu                                         Virginia State University

Steve Davis                                          Clemson University

 

THE INCLUSION OF PROJECT MANAGEMENT COMPONENTS IN                      535

UNDERGRADUATE INFORMATION SYSTEMS CURRICULA

Harry Reif                                            James Madison University

Michael Mitri                                        James Madison University

 

EXPLORING BROADBAND                                                                                              542

Amanda G. Russell                               Texas A&M University – Kingsville

Miqueas Dial                                        Texas A&M University – Kingsville

Jack D. Shorter                                    Texas A&M University – Kingsville

 

 

BASEBALL MODEL FOR E-COMMERCE                                                                     549

Gerry W. Scheffelmaier                        Utah State University

Jeffrey J. Johnson                                 Utah State University

 

The Quality Revolution in Systems Development:  How                     555

Can the Academic Community Introduce These Processes

Into The IS Curriculum?

Girish Seshagiri                                     Advanced Information Services

Larry W. Cornwell                               Bradley University

 

GROUP DECISION SUPPORT SYSTEM BASED ON INTERNET                               562

Huizhang Shen                                      Shanghai Jiao Tong University

Huanchen Wang                                   Shanghai Jiao Tong University

Jidi Zhao                                              Tianjin University of Commerce

Duo Liu                                                Tianjin University of Commerce

Lei Ding                                               Tianjin University of Commerce

 

A FRAMEWORK FOR EVALUATING THE DESIGN OF WEB SITE                          569

DOCUMENTS

Robert J Skovira                                  Robert Morris University

 

WHO IS ADDICTED TO USE OF THE INTERNET:  STEREOTYPES AND               576

DATA ANALYSIS

Lori Soule                                            Nicholls State University

L. Wayne Shell                                     Nicholls State University

Betty A. Kleen                                     Nicholls State University

 

DEFECTIVE SOFTWARE & THE ISSUES OF MALPRACTICE,                                  584

NEGLIGENCE, FRAUD & MISREPRESENTATION

James Spruell                                       Central Missouri State University

Mustafa Kamal                                     Central Missouri State University

 

 

Re-Evaluation of the Computer Self-Efficacy Model:                        590

Development and Use of the Business Computer

Self-Efficacy Scale

Paul Stephens                                       Bradley University

Joyce Shotick                                       Bradley University

 

INTERNET BASED DISTANCE POST-SECONDARY education IN                     597

slovenia

Viktorija Sulčič                                     Doba Maribor

 

 

RESOURCES AND fair use KNOWLEDGE OF UNIVERSITY FACULTY              604

WHO USE ONLINE COURSE MATERIALS FOR STUDENTS

Phyllis C. Sweeney                               University of South Florida

Jeffrey D. Kromrey                               University of South Florida

 

THE GOVERNANCE AND STRUCTURE OF THE INFORMATION                          611

TECHNOLOGY ORGANIZATION IN THE GLOBAL ECONOMY

David S. Taylor                                    Sam Houston State University

 

VPN in a Developing Country: Proposed Design for a                           618

Banking Organization in Haiti

Winston Tellis                                       Fairfield University

 

EVALUATING ERP SOFTWARE IN THE ACQUISITION PROCESS: A                    625

THREE PHASE ACTIVITY

Jacques Verville                                    Texas A&M International University

 

AN EMPIRICAL STUDY OF INTERNET STORE CUSTOMER POST-                       632

SHOPPING SATISFACTION

Ming Wang                                          California State University, Los Angeles

Adam S. Huarng                                   California State University, Los Angeles

 

FASTER ETHERNET AND THE ATM MARKET BOUNDARY                                   639

G. Kent Webb                                     San Jose State University

 

POTENTIAL FOR IT-SUPPORTED ONLINE EDUCATION TO AFFECT                   646

THE STRATEGIC ENVIRONMENT OF HIGHER EDUCATION

James E. Weber                                   St. Cloud State University

Paula S. Weber                                    St. Cloud State University

Dennis Guster                                       St. Cloud State University

 

THE INTERACTIVE CASE STUDY                                                                                   653

Charles J. West                                    Bradley University

 

THE IMPORTANCE OF TELECOMMUNICATIONS:                                                   660

A COMPARISON OF THE VIEWPOINTS OF INFORMATION SYSTEMS                           

MANAGERS IN SMALL BUSINESSES AND HOSPITALS

John R. Willems                                    Eastern Illinois University

Karen Ketler                                        Eastern Illinois University

Meena Srinivasan                                 Eastern Illinois University

 

A PRELIMINARY COMPARISON OF STUDENT LEARNING IN THE                     667

ONLINE VS THE TRADITIONAL INSTRUCTIONAL ENVIRONMENT

Lori Willoughby                                    Minot State University

Linda Cresap                                        Minot State University

 

E-LEARNING IN THE MILITARY: MEETING THE CHALLENGE                            673

Wallace Wood                                     Bryant College

David Douglas                                      University of Arkansas at Fayetteville

Susan Haugen                                       University of Wisconsin-Eau Claire

 

THE GOLDEN RULES OF INTERFACE DESIGN: IS ANYONE LISTENING?         680

Olga Yatsenko                                     Utah State University

Robert Mills                                         Utah State University

Jeffrey Johnson                                     Utah State University

 

PREDICTIVE DATA MINING ON WEB-BASED E-COMMERCE STORE                687

Jidi Zhao                                              Tianjin University of Commerce

Huizhang Shen                                      Tianjin University of Commerce

Duo Liu                                                Tianjin University of Commerce

Lei Ding                                               Tianjin University of Commerce