Military experience of using artificial intelligence as a benchmark to drive innovation and productivity in the logistics area of contemporary organizations
The development of organizations depends on many factors, with artificial intelligence (AI) emerging as a key driver in today’s global environment. When properly implemented, AI enables both quantitative and qualitative growth, offering a competitive edge. However, not all AI solutions deliver expected benefits; some introduce risks or fail to enhance innovation and productivity. This article examines the potential of adopting best practices from military applications of AI into the logistics process management of contemporary organizations. Military environments have successfully integrated AI for tasks such as demand forecasting, real-time tracking of assets and personnel, and cyber protection. These applications offer valuable benchmarks for improving civilian logistics systems. The main objective of the study was to assess which military AI solutions can be effectively transferred to civilian logistics to drive innovation and productivity. The research was guided by a working hypothesis that selected military-developed AI practices could improve logistics performance when adapted to commercial contexts. Through literature analysis and empirical research, the study identified potential benchmarking models that may serve as practical tools for AI integration in logistics. These findings aim to support organizations in making informed decisions about AI adoption based on proven military applications.